Dynamic routing describes the capability of a system, through which routes are characterized by their destination, to alter the path that the route takes through the system in response to a change in conditions.The adaptation is intended to allow as many routes as possible to remain valid (that is, have destinations that can be reached) in response to the change.

This section allows user to manage all Dynamic Routing in the system.

Dynamic Routing List

By click on Route → Dynamic Routing → the Main window of this section will be displayed by list of all available dynamic routing.

Query Form

This form allows the user to query data as below:

On this page:

Screenshot: Query Form

Query Form

Is used to select the name of Dynamic Routing to query. Click on the arrow, the list of all available Dynamic Routings will be displayed. Click on the circle next to dropdown list to get latest the list of the Payment Term. Click on the query button, the result will be displayed.

Result Form

Input the name into textbox then click on the Query button, the result will appear as below:

Screenshot: Result Form

Result Form

Column Name 
NameName of Routing.
Usage CountIs used to show the total of Routing Plan are using Dynamic Routing. You can see all Routing Plan by click on the number in this column.
Update AtThe last date-time when the routing was updated.
Update ByThe last account who update the routing.
ActionThe action performed onrecord.
ButtonDescription

Is used to config QoS parameter.

Is used to set Trunk Priority.

Is used to config Override.

Is used to edit the Routing.

Is used to delete the Routing.

Is used to set the total of records per a page.

Is used to select the column which will be shown/hidden.

Is used to go to next, previous page. It is also used to go to the specific page by clicking on the number of page.

Creating New Dynamic Routing

Click on Create New button, the new form with many fields will appear allow user to add new:

Screenshot: Creating New Dynamic Routing

 

Creating New Dynamic Routing

Column NameDescription
NameSelect time profile. In the time belong to this profile, the call will be blocked.
Routing Rule

Type of Routing Rule:

Largest ACDLargest Average Call Duration. For this rule, The Trunk which have largest Average Call Duration will be given priority
Largest ASR Largest Answer-Seizure Ratio. For this rule, The Trunk which have largest Answer-Seizure Ratio will be given priority
LCRLeast-Cost Routing. For this rule, The route which have least cost will be given priority.
Time profileTime profile field is used to set the range time when the route will be worked. You can config time profile under Switch -> Time Profile.
Qos CycleThe fourth is Qos Cycle. This field is used to set the cycle time for QoS monitor will be run.
Add Egress

Click on Add Egress button to add more Egress Trunk. Select Carries and Trunk name from dropdown list.

CarriersName of Carriers
Trunk Name Egress Trunk belong to Carrier

You can click on delete icon to remove Egress Trunk.

Add All EgressAdding all Egress Trunks automatically into Dynamic Routing.
Delete SelectedSelecting Trunk by check on the checkbox then click on this button, all the selected trunks will be removed from Dynamic Routing.
Delete AllRemoving all Egress Trunks from Dynamic Routing.
CarrierThe Carrier which assigned to Egress Trunk.
Trunk NameName of Egress Trunk.
ActionIs used to delete Carrier and corresponding Egress Trunk

Finally, click on Save Icon to add new Dynamic Routing.

The new Dynamic Routing will be appeared on list. You can use Search function to filter Routing by Routing Name and Routing Rule.

Click on Plus icon to view details of Dynamic Routing.

Qos Parameters

This part is used to block the vendor that does not meet the QoS requirement. We have set the criteria then the system will check the vendor meet the requirement or not.

To input all parameters to QoS, click on  Icon . The new page will be appeared as below:

Screenshot: QoS Parameters

QoS Parameters

Column NameDescription
PrefixPrefix number.
Min ASRMinimum of Answer-Seizure Ratio.
Max ASRMaximum of Answer-Seizure Ratio.
Min ACDMinimum of Average Call Duration.
Max ACDMaximum of Average Call Duration.
Max PriceMax Price.
ActionAction performed on rule.

Trunk Priority

In many cases, there are many Egress Trunks for a carrier. We can set priority for trunk. The call will preferentially go through the higher priority trunk.

Click on  icon, the Trunk Priority will be appeared as below:

Screenshoot: Priority Trunk

Priority Trunk

Column NameDescription
PrefixFilter data by Prefix number.
Egress TrunkFilter data by trunk name.
PrefixPrefix of Egress Trunk.
Egress TrunkName of Egress Trunk.
PriorityPriority of Egress Trunk.

After filling out all parameter, click on Save icon to save. If not, you can click on Delete icon to cancel and click on Back button to go back to Dynamic Routing page.

Click on Delete All button to remove all Trunks.

Click Back button to go back to Dynamic Routing page.

Override

This page is used to config percent of call over each route or vendor.

Click on , you can redirect to Override page as below:

Screenshot: Override

Override

We can select egress and the maximum % of total call over them either for the code/prefix or for all the calls going through the route.

You can also filter data by some fields on this page such as Egress Trunk Name, Percentage Range.

For this rule, The Trunk which have largest Average Call Duration will be given priority 



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