Field Name | Description |
---|---|
Period | Period time to query report includes start time and end time.User can query by custom or specific date. |
GMT | Set the time zone. |
Group By | Set the type to group and display data: All, Hourly, Daily, Monthly or Yearly |
Agent | Select Agent Name. |
Result Form
After filling out all parameters in query form, click on Query button the result will be appeared in to Result Form:
Screenshot: Result Form
Field Name | Description |
---|---|
Date | Date in report. |
Call Attempt | Total of Attempt Calls. |
Non Zero | Total of Non Zero Calls. |
Minutes | Total of call times (minutes). |
Cost | Total Cost of Call. |
Margin | The margin of the agent. |
Commission | Comisstion of the agent. |
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