| Column Name | Description |
|---|---|
| Time | For the Custom, User have to select the period time by Start Time and End Time. Besides, User can select the specific date, week or month in the dropdown list. |
| GMT | Select Time Zone to query. |
| Report By | Select the mode to display the result: All Time, By Day or By Hours. |
| Export To | Select the way to export the result: WEB: Display the result on Web Browser. CSV: Export the result to CSV file. XLS: Export the result to XLS file. |
| DID | Input DID number to query. |
Client Report Result Form
Filling in all required field then click on Query button, the result will be displayed as below:
Screenshot: Client Report Result Form
| Column Name | Description |
|---|---|
| DID Client | The DID numberwhichmakethecall to the DID we are query |
| DID | The DID we input in textbox to query |
| ASR | Answer-Seizure Ratio. It is count by total Answer Call per total Call. |
| ACD | Average Call Duration. It is count by total Duration Time per total Call |
| Call Attempt | Total Call Attempt. The call-attempt count includes all completed, overflowed, abandoned, and lost calls. |
| Connected | Total Connected Call. |
| Duration | Total Duration TIme of Total Connected Call. |
| Setup Fee | Fee for Setup. |
| Usage Charge | The Usage Charge for calls. |
| Fixed Fee | Fixed Fee for Call. |
Vendor Report
Click on Vendor Report tab, the GUI will be displayed as below:
Screenshot: Vendor Report
This tab is similar to the Client Report but the system query by Vendor instead of Client. The display result is the Vendor who received the call.
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