When the call is connected, there are many packets are sent from caller to callee and vice versa. This section allows the user to search SIP Packet by some parameters.

Sip Packet

Query Form

Click on Tools → SIP Packet → Sip Packet tab with Query Form will be appeared as below:

Screenshot: SIP Package Query Form

On this page:

SIP Package Query Form

Field NameDescription
TimePeriod time to query data. You can select the default period time by selecting from the drop-down list. You can also config your owner period time by providing the start date and end date.
ActionOn the right of time field to select the action after search: Display on Web, Export Excel CSV, Email when done or Export from Storage.
Inbound

It helps to query inbound calls go into the system.

CarriersCaller in call.
IngressThe name of Ingress Trunk which the inbound call go through.
ANIThe number of the caller.
DNISThe number of callee.
DurationDuration time of call.
Outbound

It helps to query outbound calls go out from the system.

CarriersCallee incall.
EgressThe name ofEngressTrunk which the outbound call go through.
ANIThe number of caller.
DNISThe number of callee.

Result Form

Filling out all parameters and click the Search button, the result will appear on Result Form:

Screenshot: SIP Package Result Form

SIP Package Result Form

Column NameDescription
TimeTime to send package
Start TimeThe time when SIP Package start being sent.
End TimeThe time when SIP Package send successfully.
ORIG src NumberThe Caller ID from the ingress.
ORIG DST NumberThe Calling Number from the ingress.
Origination Call IDThe Call ID from the ingress.
TERM src NumberThe Caller ID the swtich sends to the egress.
TERM DST NumberThe Calling Number the switch is calling to the egress.
Termination Call IDThis is the Call ID of the call that is being sent from swtich to egress.
Orig Call DurationThis is the call duration being recorded for call from ingress to switch.
Orig Switch IPThis is the SIP IP that receives the call from ingress.
Termination Profile IPThis is the SIP IP that sends the call to egress.

SIP Request

When some one make call, there is SIP request sent from caller to callee to invite the callee join the call.

This tab displays all the SIP Request in the system.

Screenshot: SIP Request

SIP Request

Column NameDescription
Request OnThe date-time when the request was sent.
Complete TimeThe date-time when the request was processed.
Call IDThe ID of call.
Requested ByThe person who send the request.
StatusThe status of the request.
ActionThe action performed on the record.
IconDescription

Is used to download the request as PCAP message.

Is used to view the request in cloudshark.

Is used to send the request as email to the client.

Is used to copy the link to see and download SIP request.

Is used to re-send the SIP-Request

Is used to delete the SIP-Request



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