Audio samples are placed into data packets for transmission over the IP network Typically, a single packet contains anywhere from 10 to 30 milliseconds of audio.
In this section we can analyse the Packet sent, loss Deeply analyse a single call.
This section is used search SIP Packet.
To go to this section, Go to Tools → SIP Packet Search
Below displayed window will appear.
Screenshot: SIP Packet Search Form
SIP Packet Search Form will appear,
To select the date range period like Today, Yesterday or Custom.
To select the starting Date/Time
To select the ending Date/Time
It helps to search inbound calls which goes into the system.
It helps to search outbound calls which goes out from the system.
Fill the parameter you want to search for and click on SUBMIT button to search.
SIP Packet Search Form Result
The result of the SIP Packets you have searched.
Screenshot: SIP Packet Search Form Result
The Number of the Caller
The Number of the Receiver
Ingress Call ID
The Generated Packet search ID of the Origination. Just click on the ID to generate SIP Packets.
Egress Call ID
The Generated Packet search ID of the Termination. Just click on the ID to generate SIP Packets.
The time when SIP Package start being sent
The time when SIP Package send successfully
To Generate SIP Packet just click on the Ingress Call ID or Egress Call ID, The Generated SIP Packets will be displayed in SIP Request.
This section displays the generated SIP Packets.
Screenshot: SIP Request
The date-time when the SIP Packet was Requested
The date-time when the SIP Packet Request was completed
The Generated ID of the call
The user who requested SIP Packet Traces
The status of the request i.e. Successful or Failed
The actions to be performed on the record. We will see them below.
Here is the Action Column Icons Description
This icon is used to download the PCAP File
This icon is used to send PCAP File via Email, Just enter the Email Address manually and click on send button.
This icon is used to copy the PCAP File Link, so that you can paste and search to download the PCAP File.