| Field Name | Description |
|---|---|
| Period | The period time to query. All calls happened within this period will be appeared. |
| GMT | Select the time zone will apply to the period time. |
| By Hours | Select the type of time to group data. |
| Web | On the right of time field to select the action after search: Display on Web, Export Excel CSV, Email when done or Export from Storage. |
| Carriers | Caller incall. |
| Ingress Trunk | Ingress Trunk is used. |
| Country | Country where caller makes the call. |
| ANI | The number of Caller. |
| DNIS | The number of Callee. |
| Carrier | The name of the Callee |
| Egress Trunk | Ingress Trunk is used in the call. |
| Group By | Select parameters to group by in report. |
Result Form
After clicking on Query button, the result will be appeared on form as below:
Screenshot: Holistic Report Result Form
| Column Name | Description |
|---|---|
| ASR | The Answer-Seizure Ratio. |
| ACD | The Average Call Duration. |
| PDD | The Post Dial Delay time. |
| NPR Count | Number of call attempts that has No Profitable Route. |
| NPR | Number of call attempts that has No Profitable Route (is counted by percentage). |
| SD Count | Total short duration or calls with <=6s. |
| SDP | is % of calls that has short duration or calls with <=6s. |
| Profit | Egress Cost - Ingress Cost for Termianation and Ingress Cost - Egress Cost for Origination. |
| Margin | Is counted by Profit / Revenue * 100%. |
| PP Min | Price Per Minute. |
| PP K Calls | Price Per thousand calls. |
| PPKA | Price per thousands attempts |
| Total Duration | Duration of all calls. |
| Total Billable Time | Billable time means the actual billing duration based on min time and time interview. |
| Total Cost | Total cost of the traffic. |
| Inter Cost | Interstate means the call is sent from one state to within the same state within the United States. |
| Average Rate | It takes the total of all rates and divide by the count. |
| Total Calls | Total number of call attempts. |
| Non Zero Calls | The call has greater than zero call duration. |
| Busy Calls | The egress is returning SIP resposne code 486 to the switch, indicating that it is busy in egress. |
Distribution Report
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