| Field Name | Description |
|---|---|
| Period | The period time to query. All calls within this period will appear. |
| GMT | Select the time zone will apply to the period time. |
| By Hours | Select the type of time to group data. |
| Web | On the right of time field to select the action after search: Display on Web, Export Excel CSV, Email when done or Export from Storage. |
| Carriers | Caller incall. |
| Ingress Trunk | Ingress Trunk is used. |
| Country | Countrywherecaller makes the call. |
| Code Name | Code Name incall. |
| Code | The Code Number in the call. |
| Carrier | The name of the callee |
| Egress Trunk | Ingress Trunk is used in the call. |
| Origination ANI | Phone number of the Caller. |
| Origination DNIS | Phone number of the Callee. |
| Group By | Select parameters to group by in report. |
Result Form
After clicking on Query button, the result will be appeared on form as below:
Screenshot: Summary Report Result Form
| Column Name | Description |
|---|---|
| ASR | The answer-seizure ratio. It is the percentage of answered telephone calls with respect to the total call volume. |
| ACD (min) | Average Call Duration ( by minutes) |
| PDD | Post Dial Delay Time |
| PP Min | |
| PP K Calls | |
| PPKA | |
| Total Duration | Total Duration Time of all calls. |
| Total Billable Time | Total of billable time. |
| Inter Cost | Cost for inter calls. |
| Intra Cost | Cost for intra calls. |
| Local Cost | Cost for local calls. |
| IJ Cost | |
| Total Calls | Total of calls. |
| Non-Zero Calls | Total Non-Zero calls. |
| Busy Calls | Total Busy calls. |
Origination Cascade Report
It used to display Origination Cascade Report. In this report, all records are shown as cascade and group by Date.
Screenshot: Origination Cascade Report
This form allows the user to query data by period time and the type displaying of Rate: Average and Actual
| Column Name | Description |
|---|---|
| Carrier | The name of the Carrier. |
| Date | The date of Rate. |
| ASR | The Answer-Seizure Ratio. |
| ACD | The Average Call Duration. |
| PDD | The Post Dial Delay time. |
| NPR Count | |
| NPR | |
| NRF Count | |
| NRF | |
| Revenue | |
| Profit | |
| Margin | |
| PP Min | |
| PP K Calls | |
| SD Count | |
| SDP | |
| Limited | |
| Total Duration | |
| Total Billable Time | |
| Total Cost | |
| Inter Cost | |
| Intra Cost | |
| Average Rate | |
| Total | |
| Non Zero | |
| Success | |
| Busy |
Click on Plus icon on the left of DATE, list of records will be expand.
For further description of all columns in the report, refer Origination Query Form.
Summary Report on Termination
Click on Termination tab, the new interface will be appeared as below:
Screenshot: Summary Report on Termination
It is similar to Summary Report on Original but the report is run on Termination instead of Origination.
Termination Cascade Report
Click on Termination Cascade Report, the new form will be displayed as below:
Screenshot: Termination Cascade Report
It is similar to Origination Cascade Report but the report is run on Termination instead of Origination.
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