Fraud Detection

Fraud happens when your services/devices are attacked and Fraudsters will use your services/devices without payment. Fraud Detection helps to detect fraud as well as block call and send notification email for those related.

This section is used to manage all Fraud Detection in the system. Click on Monitoring → Fraud Detection → This section will be appeared:

Screenshot: Fraud Detection

On this page:

Fraud Detection

 

Field NameDescription
Rule NameName of the rule.
ActiveStatus of Rule.
Updated OnThe last date-time when the rule was updated.
Updated ByThe last person who has updated the rule.

The others column, we will explain more in next part.

ButtonDescription

Is used to activate/deactivate the rule.

Is used to edit the rule.

Is used to delete the rule.

Is used to select the name of Rule to see details. Click on the arrow, the list of all available Rule will be displayed.

Is used to refresh to get latest the list of the Rule.

Is used to query data. Clicking on this button, the result will be displayed.

Is used to set the total of records per a page.

Is used to select the column which will be shown/hidden.

Is used to go to next, previous page. It is also used to go to the specific page by click onthe number of page.

It allows you to query data by Rule Name. Input the keyword into Rule Nametextboxthen click on the Query button. The result will be displayed.

Adding Fraud Detection Rule

To add the new rule, click on the Create New button. The main window will be displayed as below:

Screenshot: Adding Fraud Detection Rule

Adding Fraud Dection Rule

Field NameDescription
Rule NameName of the rule.
Ingress Trunk ListName of Ingress Trunk which rule is applied to monitor.
Fraud Checking Criteria

Criteria for detecting.

1 hour Minute

If the total of minutes in an hour greater than or equal to the number in the textbox, there is fraud in the call.

1 hour Revenue

If the total of revenues in an hour greater than or equal to the number in the textbox, there is fraud in the call. 

24 hours Minute

If the total of minutes in 24 hours greater than or equal to the number in the textbox, there is fraud in the call. 

24 hours Revenue

If the total of revenues in 24 hours greater than or equal to the number in the textbox, there is fraud in the call. 
BlockIf checked, the call from ANI will be blocked when fraud is detected and vice versa.
Send Email
  • Yes - Send an email if Criteria matched.
  • No -: Don't send an email if Criteria matched.
Email To
  • Your Own NOC - Send an email to Your Own Network Operation Center.
  • Partner’s NOC - Send an email to Network Operation Center of Partner.
  • Both - Send an email to both.
From EmailSelect from email to send notification email.
Notification SubjectSubject of Notification which will be sent.
Notification ContentContent of Notification which will be sent.

Click Submit button to save rule. Click on Reset button to clear all fields or click on the Back button to go back to Fraud Detection page.

Execution Log

This tab is used to record all logs when Fraud Detection rule executed. 

Execution Log Query Form

This form allows the user to query data by the period time when the execution finished. Click on Execution Log tab, this form will appear:

Screenshot: Execution Log Query Form

Execution Log Query Form

Field NameDescription
Period

Query data by the period time when the execution finished. It can be:

  • Custom: You have to set the start time and end time
  • Today
  • Current Week
  • Current Month

Execution Log Result Form

Filling in the period time then click on the Query button, the result form will be displayed as below:

Screenshot: Execution Log Result Form

Execution Log Result Form

Field NameDescription
Rule NameName of rule.
Start TimeThe date/time when the rule started executing.
Finish Time

The date/time when the rule finished executing.

Duration TimeThe duration time of Fraud Call.
Create byIf rule run according to the job, the value is Auto. If rule is ran manually, the value is the name of the person who runs the rule.
Statusif there is not fraud in the call, status is normal.
ActionThe Action performed on call when any fraud is detected.

To view details of fraud call, click on view details icon ( ). The main window will be displayed as below:

Screenshot: Details of Fraud Call

Details of Fraud Call



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