This section allows the user to view and query all causes of disconnection between Origination and Termination. 

Origination

This tab is used to list all disconnect causes and response messages from Origination.

Click on Statistics → Disconnect Causes → This tab will be appeared as below:

Screenshot: Origination Disconnect Causes 

On this page:

Origination Disconnect Causes

Field NameDescription
PeriodThe period time to query. All calls within this period will be appeared.
GMTSelect the time zone will apply to the period time.
By HoursSelect the type of time to group data.
WebOn the right of time field to select action after search: Display on Web, Export Excel CSV, Email when done or Export from Storage.
CarriersCaller in call.
Ingress TrunkIngress Trunk is used.
CountryCountry where caller makes the call.
Code NameCode Name in call.
Code The Code Number in the call.
Origination ANIPhone number of the Caller.
Origination DNISPhone number of the Callee.
Release CauseThe error code with the name of error.
Origination SIP ResponseThe SIP response message.
Group BySelect parameters to group by in report.
Release CauseThe error code with the name of error.
CountThe total number of occurrences of each message.
CountsThe ratio of occurrences of each message.
SIP ResponseThe SIP response message.

Origination Disc. Cause by Ingress Trunk

This tab is similar to Origination tab but the result is ordered by the disc of message content.

The interface of this tab as below:

Screenshot: Origination Disc. Cause by Ingress Trunk

Origination Disc. Cause by Ingress Trunk

Termination

This tab is similar to Origination but The Disconnect CausedfromTermination instead of Origination.

Screenshot: Termination Disconnect Causes

Termination Disconnect Causes

Filling out all parameters, click on Query button, the result will appear.

Termination Disc. Cause by Egress Trunk

This tab is similar to Termination tab but the result is ordered by the disc of message content.

The interface of this tab as below: 

Screenshot: Termination Disc. Cause by Egress Trunk

Termination Disc. Cause by Egress Trunk

Filling out all parameters, click on Query button, the result will appear.

 


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